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> Chapter of the Year Award Recipients to be Announced at the ERA Conference

February 21, 2018
Source: Electronics Representatives Association

The Electronics Representatives Association (ERA) announced that the ERA Chapter of the Year Award recipients will be revealed at the upcoming 2018 ERA Conference in Austin, Texas.

2017 proved to be a great year for chapter activity. There was an increase in both number of submissions and participating chapters from past years. Twenty entries from 11 different chapters were submitted this year.

The entries were judged by Todd Ford, Dixie Chapter, of South Atlantic Components; Peter Conlan, Mid-Lantic Chapter, of Parallax South; David Gassman, Ohio Chapter, of CC Electro; Mike Long, Spirit of St. Louis Chapter, of Seltec Sales; and ERA CEO Walter Tobin.

Each Chapter of the Year award recipient will be recognized in ERA publications and on the ERA website. In addition, each award recipient receives a full tuition scholarship to the COLT (Chapter Officers Leadership Training) program, and the award can be used in 2018 or 2019. The entries were judged and awarded on four different categories: education, membership, marketing services and special projects.


 

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> Northern California ERA Hosts its First 2018 Chapter Members Meeting

February 21, 2018
Source: Electronics Representatives Association

The Northern California Chapter of the Electronics Representatives Association (ERA) held a members meeting on Feb. 13, 2018, in Santa Clara, Calif. Close to 30 people attended the event.

Guest speaker Ivor Wallis of Ivor Wallis Accountancy Corporation discussed the various tax changes coming in 2018 and beyond with the newly accepted tax law.

The chapter also introduced its 2018 leadership, which includes Dennis Gagne of ES-West as president; Paul Parenti of DEG Components as vice president; Kenny Kumar of Semisource as treasurer, Jo Ann Morgese of Meridian Technical Sales, Inc. as secretary; Gerardo Martinez of ES West as special VP/ membership; Sherry Varela of O’Donnell Associates as special VP/distribution members; Dave Gastel of DEG Components as past president/chairmen of board, trustees; Hugh Shyba of Westech Associates as past president/trustee/national rep; John Latimer of Luscombe Engineering Company as past president/trustee; and Phil Kipnis of Pacific Coast Visions as past president/trustee.

Gagne shared his thoughts on the February 2018 event: “The first members meeting of the Northern California ERA was a great success. We had 27 persons in attendance, including our newest member Ian Trevelyan of Taarcom. A fabulous dinner was served by Il Forniao, and was followed by a presentation on the tax law changes and how they will affect us all by Ivor Wallis. The chapter is looking forward to its next major event, which will be our panel meeting on April 10, 2018.”

About Northern California ERA
The Northern California ERA Territory, as defined by the Electronic Industry Association’s Unit Territory Plan, is Territory No. 29 stretching from Central California to the Oregon border including Northern Nevada. For more information about Northern CA ERA, visit ncalera.org.

About ERA
The 83-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.


 

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> ERA Welcomes Arrow Electronics as its Latest Global Distributor Member

February 14, 2018
Source: Electronics Representatives Association

The Electronics Representatives Association (ERA) announced that Arrow Electronics — a global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions — has joined ERA as a global distributor member.

Arrow serves as a supply channel partner for more than 150,000 original equipment manufacturers, value-added resellers, contract manufacturers and commercial customers through a global network. The company maintains more than 300 sales facilities and 45 distribution and value-added centers, serving more than 80 countries.

“Arrow is honored to become a member of ERA as this outstanding organization provides us the platform to better align with our rep partners to develop and engage in strategic initiatives that drive growth and provide an extraordinary experience for our customers,” said Arrow Electronics President of Americas Components John Drabik. “Arrow is committed to the Rep Model as our rep partners play a key role in helping us guide innovation forward.”

ERA CEO Walter E. Tobin expressed his thoughts on Arrow becoming its latest global distribution member: “Arrow Electronics is known for its dedication to providing industry-leading services and support to its customers and suppliers worldwide. ERA is excited to welcome Arrow as its latest global distributor member.”

About ERA
The 83-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.


 

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> The Tax Law of 2017

February 9, 2018
Source: Stanton B. Herzog, CPA and columnist, The Subject is Taxing!, The Representor

I have been asked to report on the new tax law. The law was passed so quickly that many technical questions remain unanswered. Most experts believe that a bill revising parts of the law will be required to clear up unaddressed questions. Here is the best I know so far.

The most significant and completely new idea is the creation of a 20 percent deduction for S corporation stockholders and members of partnerships and limited liability companies (LLCs), as well as sole proprietorships. The deduction is on the personal returns of the owners, not on the company at all. Apparently, it will be a deduction on the level of standard and itemized deductions after adjusted gross income. It will be based on the combined S corp. and partnership holdings. Things get more complicated from here. The 20 percent deduction is good for each tax return until the adjusted gross income reaches $157,000 for an individual return or $315,000 for a joint return. Above that income, a calculation is required and the reduction becomes:

The lesser of:
20% of the S corp. and partnership earnings (as above)

Or the greater of:
50% of the W-2 wages of the S corps and partnerships

Or:
25% of the W-2 wages, plus 2.5% of the original cost of all assets whose individual “applicable depreciation period” has not expired. For autos and computers and electronic items, the period is five years; furniture, seven years, for example. This is different from the actual depreciation allowed on the business tax return.

These figures will have to be supplied to all shareholder/partners on their form K-1s because the companies may not be in a position to know the income of the owners.

However, there is still another complication. Above the $157,000/$315,000 income level, the income from certain businesses will lose the deduction entirely over the next $100,000 of income. These are the usual suspects of professional corporations such as doctors and other health professionals, lawyers, accountants, consultants, athletes, brokers, etc. Specifically missing from this list are architects and engineers. BUT it includes businesses based upon the “reputation or skill of the employees or owners.” This presents an enormous problem: How could any business succeed if it was run by a bunch of morons? This phrase replaced a more specific reference in the “personal service” section to artists and performers.

I would like to believe that sales representatives would be excluded because their income is based upon commissions from sales, not personality or pure skill. Reps were definitely excluded from personal service corporations, but you just never know. Once again, under $157,000/$315,000 of income this is not a problem.

Moving on to other personal law changes.

The most significant is the limitation on the deductions for real estate taxes, state income and sales taxes to a combined maximum of $10,000 per return.

Congress further eliminated the miscellaneous deductions subject to the 2 percent of AGI limitation. These included a number of important deductions: broker fees, tax preparation fees, legal costs pertaining to finances, employee job costs — including courses to maintain and improve job skills — and employee expenses related to their jobs that were not reimbursed by their employers (e.g., entertainment and auto use). Employers may need to reevaluate their reimbursement and compensation policies to alleviate this tax burden on employees.

Also eliminated was the deduction for casualty losses except in the case of a federally stated disaster area. Your burglary, your fire — you own it.

The interest on new mortgage loans is limited to mortgages not exceeding $750,000,
down from $1,000,000. Deduction for home equity loan interest also was eliminated; this will affect a lot of individuals. One helpful factor is that the overall reduction of itemized deductions was again eliminated.

As you can see, itemized deductions have been decimated. Charity rules were unchanged. In fact, the maximum allowable deduction was increased from 50 percent of adjusted gross income to 60 percent. There is one important limitation: Excess portions of college football tickets will no longer be allowed as a charitable deduction. Non-two-percent miscellaneous deductions — like gambling losses — were also untouched.

To offset some of this, the standard deduction was doubled to $24,000. BUT the personal exemptions were eliminated. So people with one kid are already at a disadvantage. For a married couple with no children, the decrease in taxable income is a mere $2,300.

Alimony paid on divorces after Dec. 31, 2018, will no longer be deductible to the payer, and will not be taxable to the recipient. Just another item that will affect divorce decrees.

One of the more helpful parts of the law is the reduction of the Alternative Minimum Tax. Formerly the tax could have been incurred after $39,375 of income for single individuals and $84,500 for married couples. The new law raises these figures to $54,700 and $109,400 respectively. Further, there was a phase out which cut into the minimum level as income increased. That elimination does not start until income reached $500,000 for an individual and $1,000,000 on a joint return.

Finally, business losses on individual returns can no longer be carried back two years; such losses can only be carried forward. My personal reading is that such losses can still first offset current year income from all other sources. One of my sources indicates that the offset may be limited to 80 percent of taxable income. However, this remains a grey area because the law is not clearly written and the examples furnished do not adequately explore the situations.

The estate tax exemption was doubled to $11,200,000 of net assets at death per person.

Let’s discuss other business issues.

The corporation income tax rate has famously been reduced to a flat 21 percent. While large corporations sent up a cheer, it is important to realize that small corporations netting less than $50,000 per year have been paying 15 percent. This represents an INCREASE of 6 percent for them. I computed that such small firms would need a net income of over $90,000 per year before reaching parity with the new 21 percent rate. These firms should now consider Subchapter S status before March 15, 2018.

The special tax rate for service corporations (35 percent) was eliminated.

Entertainment has been completely eliminated beginning Jan. 1, 2018. The only deductible meals will be for employees on travel status and only at 50 percent.

Business assets have received super treatment for writeoff in the new law. For assets purchased before 2023, companies can write off 100 percent of their equipment purchases as bonus depreciation. The allowance is actually retroactive to Sept. 27, 2017. Beginning with 2023, the percentage drops by 20 percent per year until it reaches 0 on Jan. 1, 2027. This allowance includes vehicles over 6,000 pounds. In addition, for the first time, used property can use the bonus writeoff privilege. The privilege does not extend to property from a trade-in except for new cash, or to property bought from related parties.

Depreciation for automobiles under 6,000 pounds in 2018 is: $10,000 for year of purchase, $16,000 in year two, $9,600 in year three, and $5,760 annually thereafter.

Business interest expense could become a problem for larger businesses. Businesses with income in excess of $25 million, can only deduct interest to the extent of 30 percent of their taxable income plus interest income. Real estate businesses and auto financing are excluded.

The Domestic Activities Deduction has been terminated, along with corporation AMT.

Another somewhat significant provision is eliminating the “technical termination” of a partnership when the majority owner dies. This was a real downer for a partnership compared to a corporation, which is considered to have a life of its own. Partnerships can now continue per the tax code. I cannot comment on state laws.

There are many more provisions too technical to advance here. I have not addressed real estate changes and there may be re-interpretations of some of the items above. This is the best I can do right now.


 

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> Florida-Sunshine Chapter Introduces New Leadership Team

February 8, 2018
Source: Electronics Representatives Association

The Florida-Sunshine Chapter of the Electronics Representatives Association (ERA) elected new chapter officers for the 2018-2020 term.

Chapter members cast their votes in December 2017 naming Rick Tally, CPMR, of Phoenix Components as Chairman; Pat Bamberg of HHP Associates as President; Chuck Mathias as Vice President/Fiscal & Legal; Lisa Dietrich of Conley & Associates as Vice President/Membership; Greg Warren of Brandel-Stephens as Recording Secretary; and Seth Brock, CPMR, of CBC Electronics as National Delegate.

Pat Walsh of CBX Electronics and Troy Gunnin of SunRep Associates remain as members of the Board of Directors.

With new officers in place, the chapter is poised for growth in 2018 with the goal of expanding its membership ranks and developing more educational programming to benefit the membership.

Chairman Rick Tally continues to be optimistic about the chapter’s role in the Florida industry going forward.

“Everyone seems to have confidence that the industry’s business levels will expand, which translates to an added need for professional salespeople. This in turn, will hopefully generate more growth within the ERA organization,” Tally said.

About Florida-Sunshine Chapter ERA
Sunshine Chapter ERA is a dedicated to continuing the education programs established and supported by the ERA, providing networking opportunities, peer discussion groups and an array of services in an effort to increase professionalism and profitability of our members.

About ERA
The 83-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.


 

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> Future Electronics joins the Electronics Representatives Association

February 7, 2018
Source: Future Electronics, Martin H. Gordon, Director, Corporate Communications; martin.gordon@FutureElectronics.com

Montreal, Canada – February 6, 2018 – Future Electronics, a global leading distributor of electronic components, is now an active member of the Electronics Representatives Association (ERA), the only organization that serves and speaks for electronics industry reps, manufacturers and distributors who are field sales partners.

“Future Electronics is one of the most forward-thinking electronic components distributors in the industry,” said ERA CEO Walter Tobin. “Its dedication to service-excellence, world-class demand creation initiatives and supply chain programs continue to delight customers worldwide. ERA is excited to welcome Future Electronics as its latest global distributor member.”

Since 1935, the ERA has worked to advance and support the professional field sales function in the global electronics industry through programs, services and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are representatives’ partners in the marketplace.

The rep community continues to bring enormous value to the Americas customer base, and Future Electronics looks forward to strengthening its partnerships with all the member organizations that are part of the ERA.

“Future Electronics is deeply committed to the Americas rep community, and we are thrilled to be part of the ERA,” said Karim Yasmine, Corporate Vice President of Strategic Supplier Development. “This engagement is a natural evolution of our Rep Council initiative, the longest-running active Rep Council in Americas distribution. We look forward to deepening our rep engagements and customer alignment through the many local ERA Chapters.”

About Future Electronics
Future Electronics is a global leader in electronics distribution, ranking 3rd in component sales worldwide, with an impressive reputation for developing efficient, comprehensive global supply chain solutions, as well as differentiated engineering services encompassing technical support, technology training and custom board design. Founded in 1968 by Robert Miller, President, Future Electronics has established itself as one of the most innovative organizations in the industry today, with 5,500 employees in 169 offices in 44 countries around the world. Future Electronics is globally integrated, with one worldwide IT infrastructure providing real-time inventory availability and access, while enabling full integration of its operations, sales and marketing worldwide. Offering the highest level of service, the most advanced engineering capabilities and technical solutions through all stages of the design-production cycle, and the largest available-to-sell inventory in the world, Future’s mission is always to Delight the Customer®. For more information, visit www.FutureElectronics.com.

About ERA
The 83-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.

Media Contact
Martin H. Gordon
Director, Corporate Communications
FUTURE ELECTRONICS
www.FutureElectronics.com
514-694-7710 (ext. 2236)
Fax: 514-630-2671
martin.gordon@FutureElectronics.com


 

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> ERA’s 2018 Conference Is Sold Out; Wait List Now in Effect

Jan. 25, 2018
Source: Electronics Representatives Association

The Electronics Representatives Association (ERA) has announced that its 49th Management and Marketing Conference, scheduled Feb. 25-27 in Austin, Texas, is sold out, and a wait list is now in effect for all incoming registrations.

Rick LaPiana of the Cain-Forlaw Company, chair of the 2018 ERA Conference Committee, says, “Congratulations to the members of our core committee and four sub-committees for this incredible accomplishment! We intentionally capped our rep, manufacturer and distributor registrations at 250 this year to ensure that our attendees would enjoy the most comfortable environment possible and would benefit from the networking and camaraderie that are often lacking in larger events. We are deeply grateful to all our registrants for their support of the conference, and we are looking forward to an outstanding event.”

ERA CEO Walter Tobin adds, “I am in awe of the great work done by all our volunteers and staff to make this happen. Because of their tireless efforts, this sellout is an ERA milestone that will become a new standard for future conferences. We hope to accommodate at least a few more registrants, so I urge anyone interested in attending to add their names to the wait list immediately.”

Details about the ERA Conference, including registration instructions for the wait list, are available at era.org.

About ERA
The 83-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.


 

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> Chuck Tanzola Named Recipient of Ray Hall Spirit of ERA Award

Jan. 23, 2018
Source: Electronics Representatives Association

The Electronics Representatives Association (ERA) has announced that Chuck Tanzola, CPMR, vice president of business development of the Fusion Sourcing Group, a northeastern U.S. rep firm covering multiple territories, is the 12th recipient of the Ray Hall Spirit of ERA Award. Tanzola, a 37-year veteran of the electronics industry rep profession, has been a member of the ERA Executive Committee since 2015 and currently serves as senior vice president / fiscal and legal. He has held many offices in the Empire State Chapter of ERA and was the 2008 recipient of the Jess Spoonts – ERA White Pin Scholarship Award. He is also now serving on the 2018 ERA Conference Breakouts Sub-Committee and will moderate a breakout seminar at the conference on the topic of “Global Principals and Suppliers: Addressing Cultural Differences and Diversity.”

The Ray Hall Spirit of ERA Award was established in 2004 to honor the now-retired CEO who had served ERA for more than 40 years. Hall asked that the award recognize individuals who exemplify the spirit of ERA through their commitment to serving and advancing the professional field sales (manufacturers’ representative) function.

Tanzola was nominated for the award by the Empire State ERA Chapter. The entry, submitted by Jim Gleason, the chapter president, noted: “Chuck has been a mentor and strong advocate for field sales for several decades. He is particularly fond of the rep business model and as such dedicates his time and talents whenever he can in support of local and national initiatives … [He] is accessible and available to help anyone who may be in need with regard to being and operating as a manufacturers’ representative. His approach and passion for the rep business are pervasive in his ubiquitous presence in the local and national communities.”

When notified of the award, Tanzola described himself as speechless. After taking time to reflect on the award, he said, “I am honored to receive the Ray Hall Spirit of ERA Award. I’ve always known Ray to be a tireless advocate for the rep function in general and for ERA specifically. To be recognized with an award in his name is truly humbling.

“I am thankful for the support of my Fusion Sourcing Group partners and colleagues who allow me the opportunity to serve our association. I appreciate the camaraderie of my cohorts in the Empire State Chapter, on the national executive committee of ERA, and within the ERA staff, all of whom continually give generously of themselves. And I am fortunate to have forged so many tremendous relationships throughout our industry. I consider it a privilege to be part of this association, where the spirit of community — the spirit of ERA — transcends traditional business conventions.”

The Ray Hall Spirit of ERA Award will be presented at the association’s 49th Management and Marketing Conference, running Feb. 25 – 27, 2018, at the AT&T Conference Center in Austin, Texas. As the award recipient, Tanzola receives a full conference attendance package covering his airfare, registration fee and hotel costs.

The 11 previous recipients of the award, who served as judges of the 2017 entries, are:

Dan Parks, CPMR, West Electronic Solutions, Inc., Costa Mesa, Calif. (2016);
Tom Shanahan, ERA’s retired CEO (2015);
Bob Evans, CPMR, EK Micro, Rolling Meadows, Ill. (2014);
Bob Walsh, CPMR, Coakley, Boyd and Abbett, Inc., Framingham, Mass. (2013);
Bill Herold, Conquest Technical Sales, Thousand Oaks, Calif. (2012);
Carol Cohen, CC Electro Sales, Inc., Indianapolis, Ind. (2011);
Kathie Cahill, CPMR, of Net Sales Company, Victor, N.Y. (2009);
Paul Nielsen, CPMR, of Brainard-Nielsen Marketing, Elk Grove Village, Ill. (2008);
Bruce Scoggin, CPMR, of Electro-Rep Associates, Charlotte, N.C. (2007);
Mark Conley of O’Donnell Associates North, San Jose, Calif. (2006); and
Mark Motsinger, CPMR, of Wallace Electronic Sales, Kernersville, N.C. (2005).

About ERA
The 83-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.


 

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> Southern California ERA Hosts a Successful Educational Event in December 2017

Jan. 23, 2018
Source: Electronics Representatives Association

The Southern California Chapter of the Electronics Representatives Association (ERA) held an educational workshop on Dec. 12, 2017, at the Old Ranch Country Club in Seal Beach, Calif.

ERA CEO Walter E. Tobin was the guest speaker at the December 2017 Southern California Chapter event.

ERA CEO Walter E. Tobin was the guest speaker at the event. Tobin covered several topics, including “Goals of ERA in These Times of Change,” “Getting the Most out of the Rep Community,” “How Does a Rep Work with a Distributor,” “The Role of our Industry Associations,” membership updates and more.

“We had a full house,” said Chapter Administrator Bobbi Scobie of O’Donnell South. “Walter is an excellent speaker who is compassionate about his subjects and is in total support of the local chapters and members. The event was a huge success and we have Walter to thank for that. We will be sure to ask him to speak again at future workshops!”

About ERA
The 83-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.


 

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> ERA to Host an Inaugural Mexico Chapter Opening Discussion on Feb. 21, 2018

Jan. 22, 2018
Source: Electronics Representatives Association

The Electronics Representatives Association (ERA) announced that it will host an inaugural event on Feb. 21, 2018, at the World Trade Center Guadalajara, Jalisco, Mexico, from 5 – 8 p.m., to showcase its many membership benefits to manufacturers’ reps, distributors and manufacturers.

The meeting will feature a brief presentation of ERA and will assess the industry’s interest in opening an ERA chapter in Guadalajara to provide support to all of Mexico. The Mexico Chapter would be responsible for appointing directors who will elect officers to run the chapter following the chapter bylaws established by ERA National.

ERA is the largest electronic components representatives trade association in the world. Many existing ERA members already support the greater Mexico market through their membership in the U.S.

ERA CEO Walter E. Tobin shares his thoughts on the upcoming event, “We are excited to have the opportunity to present ERA’s value proposition to the manufacturers’ reps, distributors and manufacturers in Mexico. The formation of a Mexico Chapter will strengthen ERA, further its progress in chapter activity, and offer countless benefits and support to the greater Mexico marketplace.”

About ERA
The 83-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.


 

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> ERA Conference Will Feature Session on the All-Inclusive Workforce

January 18, 2018 
Source: Electronics Representatives Association

Gabrielle Jenkins of RM Boston

The Electronics Representatives Association (ERA) Conference Committee has announced that the all-inclusive workforce of today and the near future will be the topic of a general session program at its upcoming 49th Management and Marketing Conference. The event, which is being designed on the theme of “Tools of Our Trade – Constructing a Successful Future,” runs Feb. 25-27 at the AT&T Conference Center in Austin, Texas.

The guest speaker for this program segment, titled “An All-Inclusive Workforce: Finding, Training and Working with Today’s Talent,” will be Gabrielle Jenkins, a managing partner at Resource Management of Boston. Jenkins’ career spans 25 years in human resource consulting and management, including a nine-year stint in senior management with a major electronics industry distributor. She is a Certified Professional Behavior, Values and Attributes Analyst who has led programs at many institutions and organizations, including the Association for Corporate Growth, Tufts University and the Technology Capital Network at MIT.

John O’Brien, CPMR, of Coakley, Boyd and Abbett, Inc., is a member of the 2018 ERA Conference Committee and chairs the General Sessions Sub-Committee. He says, “In our committee’s research on this critical subject, we found that RM Boston can provide us with tools that our rep, manufacturer and distributor attendees can use to maximize their HR investment. This is a great fit with our conference theme, and Gaby Jenkins’ background in our industry makes her an ideal speaker on this topic.”

Further details about the ERA Conference, including sponsorship opportunities and the online registration form, are available at era.org. Registration is being capped this year at 250, and all spaces are nearly filled.

About ERA
The 83-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.


 

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> Indiana/Kentucky ERA Hosts a Successful Member Meeting in December 2017

Jan. 16, 2018
Source: Electronics Representatives Association

The Indiana/Kentucky Chapter of the Electronics Representatives Association (ERA) held an informative member meeting on Dec. 4, 2017, in Indianapolis.

With the help of audience volunteer Des Schillinger of Schillinger Associates, Inc., the guest speaker, Dwight Howard, demonstrates how cars will see around the corner to avoid unwanted collisions, and steering wheels will follow people’s eye movement and blinking patterns and take appropriate driving actions.

The meeting included presentations — “Intelligent Transportation Systems (ITS) – Active, Safety Features, Connected Driving and Autonomous Driving” and “Delphi Corporate Structure Changes – Aptiv and Delphi Technologies Update” — by guest speaker Dwight Howard, manager of Delphi Electronics Engineering. More than 20 people attended the event.

According to Chapter Delegate Ellen Coan of CC Electro Sales, Inc., Howard discussed the exciting improvements coming to mobility, safety and security in the automotive markets.

“We know for mobility there is EasyPass (toll payment as you drive by) and ParkMobile (pay for parking, and find your parking spot with an app). With the 5G network starting to take form, the communication will only get better,” Coan explained. “Howard’s presentation discussed how V2V (vehicle-to-vehicle) communication will contribute to platooning in the future and large mass transit vehicles will move at high speeds only inches apart.”

About ERA
The 83-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.


 

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> In Memoriam – Robert B. (Bob) Dillon

January 15, 2018
Source: Electronics Representatives Association

ERA mourns the passing in August 2017 of Robert B. (Bob) Dillon, the long-time manager of the Spirit of St. Louis Chapter. The World War II Navy veteran joined ERA through the Ensco Rep firm in 1970 and was a leader of the St. Louis Chapter, including serving in numerous offices and as the chapter’s delegate to the ERA National Board. After retirement from the rep business, he began managing the St. Louis Chapter in 2001 and continued in that role until his death. He was both a White Pin and Life Member of ERA. Memorial contributions can be made to the Ronald McDonald House.


 

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> MRERF releases 2018 calendar of courses

January 15, 2018
Source: Manufacturers’ Representatives Educational Resource Foundation (MRERF)

The Manufacturers’ Representatives Educational Resource Foundation (MRERF) reports that the Certified Professional Manufacturers’ Representative (CPMR) first-year course for 2018 is sold out. The session runs in January at the University of Texas in Austin. Other 2018 programs available from MRERF are: the Certified Sales Professional (CSP) courses that will run March 5-9 in Atlanta, April 2-6 in Dallas, Sept. 10-14 in Denver and Oct. 8-12 in Chicago; plus the Manufacturers Best Practices courses that are slated March 20-21 in Atlanta, May 22-23 in Denver and Sept. 25-26 in Chicago. For details and registration information, go to mrerf.org.


 

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> Connect the selling strategy dots to engage and reward the sales team

January 15, 2018
Source: Electronics Representatives Association

by Brian Flynn
Vice President of Sales
Sager Electronics

As vice president of sales at Sager Electronics, Brian Flynn leads an organization of 175 inside and outside sales representatives and is responsible for driving his team to achieve Sager’s sales goals. With more than 20 years of experience at Sager, Flynn is well-versed in all areas of the business, from distribution to sales. Many of his years at Sager were spent in sales operations where he is credited with refining and implementing many of the company’s sales processes and reporting. Upon joining sales, he led a number of Sager’s service centers in multiple regions before returning to corporate to join the company’s executive leadership team. Flynn is a current member of ERA’s 2018 Conference Breakouts Sub-Committee.

You can reach Brian Flynn at bflynn@sager.com.


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If distributors can work with reps to supply information that results in reps getting their deserved credit, they emerge as more advantageous partners.


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In our industry today, suppliers want increased value from their distributors, value beyond traditional fulfillment. When that value is delivered in the form of improved design efforts, suppliers have responded by rewarding those efforts with design registrations programs that have largely been successful. This works especially well where the opportunities are discovered, designed and delivered to a customer in a single location.

But how does one motivate and compensate both distributor and manufacturers’ rep salespeople for business that is outsourced or moved outside of their primary sales regions? The answer has primarily been a split commission program, but not enough progress has been made toward a system that rewards opportunity development that leads to a design registration and compensates everyone appropriately.

Distributors may eventually see the quote opportunities emerge from wherever the purchase is taking place, but for reps, if they don’t get the sales in their territory or spend an inordinate amount of time chasing down information, they lose. If distributors can work with reps to supply information that results in reps getting their deserved credit, they emerge as more advantageous partners.

A quality program starts by addressing the sales process from inception to production. The market today is demanding more specialization and specialization costs money. A comprehensive splits program allows for more specialization within the sales team, working backroom engineering while addressing the customer’s point of purchase. Plans should be commensurate with the contributions of each member with design efforts receiving the majority of the reward, but plans should also recognize the service levels required for fulfillment.

Detailed reporting becomes the next pillar of an effective program. The process must allow for early communication, from the team working the design end to the team that will eventually service the business. This is critical in creating customer engagement and future supply chain programs.

The ability to track and reward this design effort without burdening the salesperson with over-documentation allows for more selling time and, therefore, more engaged salespeople. As a distributor, the demand creation aspect of the business often times is a team effort with manufacturers’ representative partners. Manufacturers’ representatives value distributors who cover OEMs where design work is done. The ability of a distributor to provide detailed reporting to a manufacturers’ rep ensures that partners can track business they’ve participated in creating as POS reporting generally lags real time shipments to the customer.

A robust CRM is a critical tool in a split commission program, offering functionality to follow and communicate the work throughout the design process and track book to win business. This is especially so given that organizations may have multiple sales representation involved in a program. With field and inside sales representatives, sales specialists and manufacturers’ representatives all potentially involved in the design to fulfillment process, a distributor’s CRM needs to provide detailed reporting and the necessary tracking to properly compensate all contributors to the win. All of these people involved in the design must be part of the communication flow, and all must be in position to update the opportunity as it develops. To facilitate this, the distributor CRM must contain a base of data of assigned personnel, including the rep in the territory, and the specific folks, both at the rep and distributor, assigned to the OEM and CEM. Also included must be any specialized sales team such as sales engineering or field application engineering, the inside sales team and the managers of all those assigned. When this is done properly and the data are maintained, information flows easily and is inclusive to all the key parties. It also sets up the next evolution, where ideally this information can be provided on distributors POS reports to suppliers.

The sales process can be complex. Take the time to connect the selling strategy dots to engage and reward the sales team. It will definitely pay off in the end.


 

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> Keep calm and respect sales leads

January 15, 2018
Source: Electronics Representatives Association

by David Foster
Americas Channel Manager
Sensata Technologies

David Foster is the Americas Channel Manager for Sensata’s Industrial Solution business and has been a student of distribution for more than 35 years. He serves on the ERA 2018 Conference Committee and chairs the Sponsorship Sub-Committee.

You can reach David Foster at david.foster@sensata.com.


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How customers get information, what they share, what they want and don’t want have transformed the balance and understanding of when to push and when to step back.


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Few of us have participated in sales meetings where the subject of sales leads does not come up. “We need more leads,” or “Show us follow-up on the leads we’ve given you” are perennial rallying cries heard in virtually every QBR or rep/supplier/channel partner business meeting. As sales professionals, we are constantly hunting for new opportunities, prospects and markets to serve, and rightfully so.

As a manufacturer, we have teams who attend trade shows, study CRM results, analyze point of sale, assist with technical inquiries, process online RFQs, and in general, have oversight responsibility for tracking the global business. Our manufacturers’ reps, like yours, are bright, capable and hungry. Despite our collective zest for exemplary service, however, our customers too often tell us that we either 1) ignore their requests (quite common), or 2) bombard them with additional questions or qualifiers, require registration or cause some other “friction” that crosses the line from being responsive to becoming intrusive.

In this area, our industry has been caught napping, and we need to more quickly recognize, respect and react to the dramatic shifts taking place in our customers’ worlds. How customers get information, what they share, what they want and don’t want have transformed the balance and understanding of when to push and when to step back.

Electronic commerce and Internet retailers have taught us a thing or two about the new concepts of selling. No one likes the idea of being defined by their competition, but it is beneficial to consider for a moment how each of us likes to be treated when we shop in our personal lives. When we want the full service of a salesperson, a call back, or when we just want the information we asked for are probably not much different for an engineer or purchasing professional.

In his book “Digital Body Language,” author Steven Woods covers in detail the difference between inquiries, marketing qualified leads, sales accepted leads, sales qualified leads and closed business. By thoughtfully filtering leads into categories, we as manufacturers accomplish two things: respect for our reps’ time and respect for the customer.

Our reps deserve qualified referrals with real revenue potential, and our customers — large or small — deserve answers, fast. It is simply more practical to place the onus of lead management onto the manufacturer, and own responsibility to honor the hectic pace and day-to-day workload of our manufacturers’ reps. It is the reps who provide access to accounts, projects and decision-makers. As the supplier, we need to respect how that access was earned and can be squandered by mismanaging our reps’ time.

Another sales lead source is not inquiries at all, but rather the sensible tracking of our customer churn — those end users who have trailed off or are new to our business. Some manufacturers weave this function onto their inside sales teams; others have true sales development reps; but again, a reasonable approach is to pass qualified revenue opportunities to reps via the CRM and then track accordingly. A good lead can also be an expiring quote or a suggested upgrade from an existing product.

Manufacturers and reps have an opportunity to collaborate on these ideas in advance and integrate the concepts into the formal lead program.

Prospective buyer sources are not infinite, so let’s treat all inbound inquiries with TLC.

How about this as a message to our fellow suppliers? Respect.

R – Reply to the customer, quickly. Answer the question, interpret the data sheet, send the list of authorized distributors and do whatever the customer asked.

E – Expect no details. Commonly requested information should be shared by us, without hesitation, or conditions, such as answering surveys, registering, etc.

S – Selling while replying is OK. Remind
the customer why we are the best at what we do, how our products outperform, save time and money.

P – Propose an action. Would the customer like a sample? A white paper that explains a concept in greater detail? A follow-up call? The answers here determine if we have permission from the customer to push further.

E – Elevate only the best leads for follow-up and action. Agree with the reps prior at what point they would be expected or want to dedicate time and see the customer.

C – Coaching while replying is OK. Offering tips, options and examples, especially when the customer does not expect it, establishes us as teachers and full-service experts in our field. If the customers want more details, they will know who to call.

T – Thanking while replying is mandatory. Giving the customers a clear path (if you need more information, call, click, etc.) is expected.

With thanks to Aretha Franklin for the above, wishing you all a successful 2018.


 

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> Get involved, collaborate and help build a stronger association together

January 15, 2018
Source: Electronics Representatives Association

by David Norris
Norris & Associates, Inc.
ERA President
dnorris@norrisrep.com

It is through the process of “associating” that we have the opportunity to network, collaborate, share best practices and help one another in the process.


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Why “associate?” This is an ongoing question as we work to serve members of our association and attract new members to the fold.

At the Electronics Representatives Association (ERA) recent Executive Committee (XCOM) meeting, we had lively discussions about two core subjects near and dear to those who serve ERA: How can we better serve our membership, and how can we engage more of our members to do so?

An active and relevant association requires more than just membership numbers to serve the needs of its members. As with all associations, the biggest challenges are identifying the needs of its constituents and engaging active member participation in order to serve the members. The more we “associate,” the more relevant we become to our members and our industry.

The history of ERA tells the story of many selfless volunteers who took time from their business to help reps become better and more successful.

People like Tim Coakley, Bob Trinkle, Gene Foster, Bruce Anderson, Jess Spoonts, Jack Berman, Scott Lindberg and Lloyd Mullin invested in the formation of the Manufacturers’ Representatives Educational Research Foundation (MRERF), which has educated countless reps over the years as part of the Certified Professional Manufacturers’ Representative (CPMR) program. They did so not for personal gain, but to help elevate the professionalism of manufacturers’ representatives and the image of reps in our industry.

The challenges we face in our individual businesses are likely quite similar. Yet, more often than not, we try to face them alone.

ERA, YOUR association, continues to bring together representatives, manufacturers and distributors to face the issues that challenge us all, together! It is through the process of “associating” that we have the opportunity to network, collaborate, share best practices and help one another in the process. Collectively we strengthen not just our own ability to grow and innovate, but those connections we develop within our industry through involvement in our association.

As the founding fathers of MRERF demonstrated decades ago, the best thing we can do to improve the conditions within which we earn our livelihood is to take the time to invest together toward the betterment of our ecosystem. That is best done through association with our peers and business partners.

Membership is not a spectator sport. Come join us at the table and get involved. We’ll welcome your thoughts and energies, and ERA will be a stronger association as a result!


 

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> Adopt a ready, fire, aim mentality in 2018 and fire away

January 15, 2018
Source: Electronics Representatives Association

by Walter E. Tobin, ERA CEO
ERA CEO
wtobin@era.org
T: 617-901-4088

No one wants to be associated with a loss or failure. We run away from it because we have been conditioned to be winners at all times and in all things.


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At this time of year, we often take a pause to look back on the past year and reflect on what we did well, what we did not do well and what we failed to do. We also map out things that we want to do in the new year — our annual goals and business plans. It is often during these reflective moments that we “examine our conscience” and ask ourselves, “What role did I play in the accomplishments and failures of the past year?”

Did we take credit for the accomplishments and perhaps blame others for the failures? How much ownership did I/WE take in the whole bundle of successes/failures that our organizations realized in 2017?

There is a saying, “Success has a thousand fathers, failure is an orphan.”

All of us want to be associated with success, to stand proudly in the winner’s circle, to be in the team picture when something great has been accomplished. No one wants to be associated with loss or failure. We run away from it because we have been conditioned to be winners at all times and in all things.

But is this possible? Of course not! There can be only ONE first place winner. Second place is the spot that all of us hate to be in. After all, who wants to be told, “Of all the losers, you came in first.”

Yet, we can still be winners without finishing first!

Many GREAT organizations experience failures throughout the year — missed deadlines, botched implementation plans, lost orders, lost customers, etc. The truly GREAT companies embrace their misses, failures if you will; they learn from them and implement a ready, fire, aim plan of attack; they recalibrate and try again.

If you never want to miss your target, never fire your weapon! But how is that helpful to getting anything done? It isn’t. It fosters a lack of decisiveness and complacency that is evident by all that you touch — either as a manager or a team member of your company. Your organization takes on the personality of its members, trust me! We all can think of organizations that fall into the category of non-risk takers, just marking time, getting along, safe …

How do any of us deal with setbacks or losses? What kind of self-examination will we give each other at year’s end? What grade will we give ourselves and our organizations on Dec. 31? How can we use the past experiences to help us all become a better organization/company in 2018? Are the goals that you had set out to accomplish in January 2017 even considered if/when you do year-end performance reviews? Do you even do annual performance reviews? Most companies don’t … sad.

ERA has had a GREAT 2017. Not a perfect 2017 by any means, but a GREAT year. Thanks to all of you — our valued members.

The staff and I are going to do our own ready, fire, aim analysis before year’s end. We will grade our overall performance as a team. (I bet we are all pretty close on how WE did!) I will then ask the staff to grade me on where I led and where I failed to lead. What do I need to work on for 2018? I hope their grade of me and my grade of myself are close. I will be sure to let you know.

Good luck in your own year-end “examination of your conscience.” It is good for the soul and great for your organization. Adopt the ready, fire, aim mentality. Benefit and learn from your experiences and mistakes, and use them to build an even better organization in 2018. Fire away!

Happy New Year!


 

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> Charity fundraising calls are not covered by TCPA

January 15, 2018
Source: Howe & Hutton Ltd.

Are you exasperated by pesky calls from fundraisers, despite having signed up for the Do-Not-Call list? Relief may not be on the way. According to the latest newsletter from Howe & Hutton, Ltd., a Chicago law firm that works with many associations, the Northern Illinois U.S. District Court has ruled that charities’ professional fundraisers can solicit funds by phone without violating the federal Telephone Consumer Protection Act. The act’s prohibitions specifically exempt organizations that are recognized by the IRS as tax-exempt and nonprofit. Howe & Hutton points out that this exemption stands even if the fundraising company keeps a large percentage of the revenue it generates.


 

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> Winter Representor Is Now Online

January 15, 2018
Source: Electronics Representatives Association

The Winter issue of The Representor will be mailed shortly and is now available to preview online, click here.

Remember that you can download a pdf of the entire issue to your computer or tablet for easy viewing at your convenience.

In this issue, don’t miss:

… and much, much more!


 

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