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> Southwest ERA Hosts a Successful Networking Event

Nov. 20, 2017
Source: Electronics Representatives Association

Southwest ERA Hosts a Successful Networking Event

Members of the Southwest Chapter of the Electronics Representatives Association (ERA) gathered on Nov. 3, 2017, in Austin, Texas, for an informative networking luncheon. The event attracted 17 attendees and helped strengthen ERA participation in the area.

The program featured guest speaker Timothy L. Conlon, a senior executive and an Expert Access consultant for the Electronics Representatives Association with extensive experience in assembling and motivating dynamic successful management teams.

Conlon’s presentation “Start Up and Stand Out, Innovative Sales Techniques” broke down the evolution of start-up companies and how they progress through their phases of funding.

“Tim Conlon’s talk was the highlight of the event. It helped manufacturers’ representatives understand when to engage with start-up companies and ultimately see the best return on time invested in their sales efforts,” said Rob Curtiss, the Austin Director of the Southwest Chapter.

About ERA
The 82-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing)

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> Dixie Chapter of ERA Announces New Leadership

Nov. 3, 2017
Source: Neda Simeonova / Communications Director / nsimeonova@era.org

Dixie Chapter of ERA Announces New Leadership

The Dixie Chapter of the Electronics Representatives Association (ERA) announced that it has appointed new officers.

The chapter held an informative meeting in September in Huntsville, Ala., where members named Todd Ford, CPMR, of SACS as Chapter President, James Brooks, CPMR, of SACS as Vice President, Greg Gilbert of Performance Technical Sales, Inc. as VP/Secretary and Amy Bailey of Wallace Electronic Sales as VP/Treasurer.

During the meeting, attendees had the opportunity to discuss current chapter initiatives, plan upcoming member activities and help reestablish the chapter’s interest, directives and leadership.
ERA CEO Water E. Tobin attended the meeting and provided an update on key challenges faced by the electronics industry today and the value ERA National brings during these times of change.

“The Dixie Chapter was excited to have Walter Tobin present to lead the charge in renewing the chapter,” said Chapter President Todd Ford. “We had about 15 people turn out for the meeting to enjoy fellowship and rekindle our mutual interest in the Dixie ERA Chapter. If you couldn’t make it this time, you missed some GREAT BBQ (Thank you, Greg!) and laughs. We are looking forward to seeing everyone at the next meeting and to an active 2018.”

According to Ford, moving forward, the chapter will focus on real and tangible issues and challenges faced by principals and customers, and the changing landscape of being a rep.

Ford was selected to attend ERA’s Chapter Officer Leadership Training (COLT) in Chicago this November. This training will be very beneficial in guiding the Dixie Chapter.

About ERA
The 82-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.

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> ERA Launches New Website

Nov. 10, 2017
Source: Neda Simeonova / Communications Director / nsimeonova@era.org

The Electronics Representatives Association (ERA) announces the unveiling of its new website, which offers users a streamlined and convenient browsing experience.

The fully redesigned homepage introduces new features such as ERA News, Industry News, Expert Commentaries and Videos, all designed to help keep members up-to-date on important industry information and upcoming ERA national and chapter events.

The new look, simplified site navigation and page menus ensure a smooth browsing experience, enabling users to access key information such as ERA’s comprehensive member resources section, Lines Available and Rep Locator services.

ERA members will continue to enjoy the benefits of member login/user accounts and access to ERA’s unlimited resources, industry experts and consultants, continuing education, surveys and much more. Members will receive detailed instructions guiding them how to gain login access to the new site. A complete archive of The Representor magazine and ERA’s bimonthly Teleforums are also a simple click away.

ERA CEO Walter E. Tobin said, “We are very excited about ERA’s new website and the robust information it provides to all three constituents of our membership — reps, manufacturers and distributors. We believe that the new site will allow our visitors to have a very informative experience and continue to strengthen ERA’s mission to support the professional field sales function.”

For more information, visit era.org.

About ERA
The 82-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.

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> ERA Conference to Feature General Session on Work-Life Balance

November 2, 2017 
Source: Contact: Tess Hill, ERA Conference Coordinator, at 630-327-6498 / thill@era.org

The Electronics Representatives Association (ERA) Conference Committee has announced that work-life balance will be the subject of one of the general session programs at its upcoming 49th Management and Marketing Conference, slated Feb. 25-27 at the AT&T Conference Center in Austin, Texas. The event theme is “Tools of Our Trade – Constructing a Successful Future.”

The guest speaker for this program will be Jim Bird, CEO of WorkLifeBalance.com, the firm he founded in 1991. As a pioneer in the field of work-life balance, Bird describes himself as a “champion of both achievement and enjoyment in the four areas of life: work, family, friends and self.” His interactive session will provide conference attendees with specific take-away tools that will positively impact both them as individual leaders and their company teams.

John O’Brien, CPMR, of Coakley, Boyd and Abbett, Inc., chair of the Conference General Sessions Sub-Committee, says, “It’s a challenge these days to keep a balance in our everyday lives between the demands of our work and all our important personal responsibilities, especially when everything seems to move at lightning speed. Our committee felt strongly that this type of program would be highly valuable to, and valued by, all our attendees.”

Conference Committee Chair Rick LaPiana of the Cain-Forlaw Company, adds, “Jim Bird and his company are the recognized international leaders in the field of work-life balance education, and he is regularly featured in major media outlets. He has demonstrated a solid track record for improving the performance of his clients by providing tools for higher productivity, efficient time management and enhancing teamwork while reducing stress. I am really looking forward to his presentation.”

Further details about the 2018 ERA Conference, including sponsorship opportunities and the online registration form, are available at era.org. Registration is being capped this year at 250, so attendees are urged to register as soon as possible.

About ERA
The 82-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.

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> TTI’s Michael Knight to Close ERA Conference with Focus on Tomorrow’s Customer

October 22, 2017 – Source: Electronics Representatives Association
Contact: Tess Hill, ERA Conference Coordinator, at thill@era.org / 630-327-6498

The Electronics Representatives Association (ERA) Conference Committee has announced that Michael Knight, senior vice president Americas of TTI, Inc., will close the 2018 conference with a general session focusing on the customer of tomorrow and the tools that will be needed to remain competitive in the supply chain of the future. ERA’s 49th Management and Marketing Conference runs Feb. 25-27 at the AT&T Conference Center in Austin, Texas. The event theme is “Tools of Our Trade – Constructing a Successful Future.”

Michael Knight
Senior VP Americas
TTI, Inc.

Knight, who also closed the 2017 ERA Conference, says of his upcoming presentation, “Technology is introducing new ways for people to interact, and with adoption, marginalizing traditional [in some cases, ancient] ways of interaction. This is not a new thing, but it is accelerating and has consequences for all business-to-business enterprises. The very nature of ‘doing business’ is evolving, and a key to staying relevant and successful with the business and customer of tomorrow is an understanding of how customers of the future will utilize technology to select components and suppliers, source product and engage with their supply chain.”

Through surveys, focus groups, one-on-one conversations and endless streams of questions with customers, reps, distributors and manufacturers, Knight has built a description of tomorrow’s customers and the attributes of the supply chain they will need. “If even a part of this vision materializes,” he predicts, “all of us will need to proactively adapt and re-tool to secure our link in the electronic component path-to-market of tomorrow. In the end, the objective of this presentation isn’t to provide answers, but rather to craft questions. Questions are the fundamental tool for learning, growing and prospering. The future is a product of the questions that get asked.”

Knight adds that he is formalizing a tool that conference attendees will be able to use to think critically and proactively about the future of the industry and the ramifications for their businesses.

John O’Brien, CPMR, of Coakley, Boyd and Abbett, Inc., chair of the Conference General Sessions Sub-Committee, says, “Michael has been one of the highest-rated presenters at past ERA conferences, and his subject matter is always insightful and thought-provoking. The 2018 closing session will showcase our ‘tools’ theme and provide a plan for attendees to re-tool their organizations for long-term sustainable success.”

Conference Committee Chair Rick LaPiana of the Cain-Forlaw Company, comments, “Michael is a leader in our industry in regard to strategic planning. He has motivated me to make several practical process and organizational changes in my company that have improved efficiency and enhanced customer relationships. I am really looking forward to his presentation.”

Further details about the 2018 ERA Conference, including sponsorship opportunities and the online registration form, are available at era.org.

About ERA
The 82-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.

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> Pacific Northwest ERA Hosts Successful Series of Chapter Events

August 9, 2017 – Source: Electronics Representatives Association
Contact: Contact: Neda Simeonova / Communications Director / nsimeonova@era.org

To help re-energize its members, the Pacific Northwest Chapter of the Electronics Representatives Association (ERA) held a series of successful events at the beginning of October.

A happy hour meeting at the Mill Creek Country Club in Mill Creek, Wash., on Oct. 2, 2017, kicked off the chapter event series. The twenty-eight people who attended the Seattle-area event had the opportunity to network and chat with local industry professionals in distribution, fellow manufacturers’ reps and business owners.

On Oct. 3, the chapter held a second happy hour meeting at the Stockpot Restaurant in Beaverton, Ore. More than 30 people attended the Portland-area event in an effort to reorganize this section of the chapter so it can become more active.

The event series culminated in the Northwest Electronics Design & Manufacturing Expo (NEDME), held on Oct. 4 at the Tektronix Campus. NEDME is designed to bring together members of the local high-tech industry in a fun atmosphere. This year’s event was attended by Oregon Secretary of State Dennis Richardson.

ERA CEO Walter E Tobin was a guest speaker at all three chapter events. At the Seattle and Oregon areas events, Tobin conducted short presentations on the electronics industry and what ERA is doing to increase its networking ability and position in the industry. At NEDME, Tobin reported on the current state of the electronics industry and provided a brief economic update.

“Walter Tobin has not only brought his youthful enthusiasm to the Pacific Northwest Chapter of ERA but to all the chapters nationally. To have him between Seattle and Portland for an entire week has had such an impact on our chapter. Membership is up, participation is up, and creativity for new ideas and functions is at an all-time high,” said Pacific Northwest Chapter President Dave Fitzgerald of WESCO Sales Group, Inc.

“We truly appreciate Walter Tobin visiting the Northwest to promote ERA’s mission and to share his industry perspectives with our Seattle and Portland membership. He has helped reignite enthusiasm and interest in the Pacific Northwest Chapter,” added Chapter Vice President Tim Doran, CPMR, of Doran Associates, Inc.

About ERA
The 82-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.

About Pacific Northwest ERA
The Pacific Northwest Chapter of ERA territory consists of the states of Washington, Oregon, Idaho and Western Montana. Two provinces of Canada, Alberta and British Columbia, are also within the responsibility of the chapter’s representatives. Fore more information about Pacific Northwest ERA, visit http://www.era-pnw.org/.

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> ERA 2018 Conference Committee Announces Keynote Speaker

October 13, 2017 – Source: Electronics Representatives Association
Contact: Tess Hill, ERA Conference Coordinator, at 630-327-6498 / thill@era.org

ERA 2018 Conference Committee Announces Keynote Speaker

The Electronics Representatives Association (ERA) 2018 Conference Committee has announced that former engineer, self-described “technology geek” and humorist Wayne Cotter will be the keynote speaker at the upcoming conference, scheduled Feb. 25-27 at the AT&T Center in Austin, Texas. Cotter will open ERA’s 49th Management and Marketing Conference program on Monday morning, Feb. 26, with a presentation tied to the event theme, “Tools of Our Trade — Constructing a Successful Future.”

After studying electrical engineering at the University of Pennsylvania and beginning his career asa design engineer with a New Jersey computer company, Cotter began moonlighting as a Philadelphia comedian. He continued this double life for some time, until he ultimately concluded that the computer industry “was going nowhere” and left town to pursue show business full time. Almost immediately, he became a frequent guest of Jay Leno and David Letterman and a fixture on the national comedy circuit. Cotter became a familiar face on television and, eventually, the host of his own shows for both the Discovery Channel and The Fox Network.

Ken Bellero, president of Schaffner EMC, and chair of the Conference Keynote Sub-Committee says, “The committee did an excellent job finding the right fit for this year’s theme. Wayne’s background as an electrical engineer and his long experience as a humorist and keynote speaker for many high-profile businesses make him the right choice. I am confident he will bring the ‘tools’ we need to kick off a very well-planned and successful event.”

New this year, the conference keynoter will conduct and videotape “man on the street” interviews with conference attendees at the Sunday Welcome Reception and incorporate those interviews into his program. Rick LaPiana, president of the Cain-Forlaw Company and chair of the 2018 Conference Committee, notes, “Wayne is uniquely qualified to provide both insights and entertainment based on his background and lifelong interest in emerging technologies. He is the ‘man on the street’ you want to run into!”

To view Cotter’s personal video invitation to the ERA Conference, click here. Further details about the conference, including sponsorship opportunities and the online registration form, are available at era.org.

About ERA
The 82-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.


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ERA Conference Keynoter Wayne Cotter

Young Wayne Cotter with his first Heath Kit

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> Semiconductor Industry Is Booming

Source: Electronics Representatives Association, The Representor, Fall 2017

The semiconductor industry just experienced one of its best second quarters in revenue growth, driven by the memory device market, says a recent report by EPS News, and the DRAM market, in particular, is expected to reach record levels in 2017. The semiconductor industry posted 6.1 percent growth compared to the first quarter, reaching near record growth in the second quarter of 2017, according to the market research firm IHS Markit. “This is the highest growth the industry has seen in the second quarter since 2014,” states IHS. Over the past few months, market analysts have increased their overall semiconductor growth forecasts due to continued tight supply and higher tags in the memory market. IC Insights expects the DRAM market to be the fastest-growing IC segment in 2017, increasing by 55 percent this year.

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> Linkedin Invitations Do Not Violate Noncompetes

Source: Electronics Representatives Association, The Representor, Fall 2017

A panel of the Illinois Appellate Court has held that networking with a former colleague on social media does not amount to a violation of a noncompete agreement. Howe & Hutton, Ltd., a Chicago law firm whose clients include many not-for-profit trade associations, reported in a recent newsletter on a case involving a former employee of an insurance company who was sued by that company for violating a noncompete agreement when he invited three of the company’s current employees to connect on social media. The court’s opinion included the caution that, “as social networking websites continue to grow, the issue of social network usage will repeatedly arise in noncompete cases.” Howe & Hutton lists several key facts in the court’s decision in this case, i.e., that the LinkedIn page didn’t mention either the worker’s former employer company or his new employer company, contained no suggestion that anyone view the worker’s job description and offered no solicitation for anyone to leave his former employer company.

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> MRERF Names New Executive Director

Source: Electronics Representatives Association, The Representor, Fall 2017

The Manufacturers’ Representatives Educational Research Foundation (MRERF) recently announced the hiring of a new executive director. Kate Rhoten, whose experience includes 20+ years in sales and training as well as working in the non-profit sector, joined the foundation in August. Susannah Hart and Liz Beerman, both of whom have served as executive directors of MRERF in the past, are continuing in support roles with the organization.

The final MRERF event of this year is slated Oct. 10-13 when the Certified Sales Professional (CSP) course is offered in Chicago. For details, go to mrerf.org.

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> Fall Chapter News Update

Oct. 12, 2017
Source: Electronics Representatives Association – Contact: Neda Simeonova, nsimeonova@era.org

ARIZONA

On Aug. 31, the Arizona Chapter hosted a networking program titled, “Best Practices between the Representative and the Distributor.” The chapter also held an In-Plant Show at the Medtronics facility on July 20.

CAROLINAS

Carolinas ERA members gathered on Sept. 19 for a program with Debbie Castrodale, a certified business and sales coach/consultant. The session was titled “Learn How to Challenge the Status Quo in Sales.”

The Carolinas Chapter is continuing its monthly networking breakfasts throughout the fall. The chapter also held a September program titled “Learn How to Challenge the Status Quo in Sales.” The presenter was Debbie Castrodale, a certified business and sales coach/consultant and noted public speaker.

Carolinas ERA also held its 14th annual golf tournament on Oct. 16, benefiting the scholarship fund. Contributions were made to the American Diabetes Association in memory of Dick Paden. For many years, Paden planned events and raised funds for CERA’s scholarship.

CHICAGOLAND – WISCONSIN

On Aug. 2, the chapter held a networking event at Guaranteed Rate Field to see the Chicago White Sox vs. Toronto Blue Jays. Seventy-four people attended the event.
The chapter also hosted a succession planning program in Kenosha, Wis., on Sept. 22. John L. Vrablic of T.I.P.S. 4 Reps was the guest speaker at the event.

Chicagoland-Wisconsin ERA is very proud that board member Rick LaPiana is serving as the 2018 ERA National Conference Committee Chair.

DIXIE

In an effort to grow chapter activity, Dixie ERA held a networking event on Sept. 25. ERA CEO Walter E. Tobin was the guest speaker. The informative session provided attendees the opportunity to discuss current chapter initiatives in Huntsville, Ala., Atlanta and surrounding areas.

EMPIRE STATE

The Empire State Chapter held its annual golf tournament on Aug. 7 at Ravenwood Golf Club in Victor, N.Y. With more than 70 golfers participating, the chapter was able to present a $1,000 scholarship to a college freshman dependent of a rep member and raised $750 in donations for Coaches v. Cancer.

The tournament remains a signature chapter event and has been held annually for more than 10 years. Special thanks to the tournament volunteers and committee for organizing and running a great event.

INDIANA/KENTUCKY

Indiana-Kentucky ERA held another successful golf tournament with 61 golfers in attendance. The tournament took place on Sept. 8.

MID-LANTIC

The Mid-Lantic Chapter held a breakfast meeting on Sept. 12. ERA CEO Walter E. Tobin and John Beaver, president of GSA Tech, delivered a brief update on the value of ERA National and its current activities, and helped identify and address chapter member needs.

NEW YORK

The chapter held its 2nd Annual Metro New York Charity Golf outing over the summer, which raised money for Long Island Cares to benefit disabled veterans. The chapter also plans to hold a follow-up dinner and board meeting.

Robert Foertsch of Win-Cor Electronics Sales, the chapter’s newest board member and an Advanced Life Support Provider (AEMT) with www.centereachfd.org, encouraged board members to donate blood at the Centereach Fire Department’s Semi-Annual Blood Drive. As a result, the chapter board made three much-needed blood donations.

NORTHERN CALIFORNIA

On Nov. 9, the Northern California Chapter of ERA will host the first-ever Electronics Industry Night Out. Designed for reps, distributors, manufacturers, customers and peers, this social event will offer hors d’oeuvres, cocktails, dancing, entertainment and networking opportunities. The much-anticipated event is expected to attract 150 guests, including some local dignitaries and corporate VIPs. The chapter will donate 25 percent of ticket sale proceeds to local charities. For more information about this event, or to purchase tickets, contact Antoinette at events@ncalera.org.

PACIFIC NORTHWEST

The Pacific Northwest Chapter held a networking event on Oct. 2, in Seattle. ERA CEO Walter E. Tobin was the event guest speaker and provided an update from ERA National.

SOUTHERN CALIFORNIA

On Aug. 10, the chapter held its 14th Annual ERA Summer Social at the Sagebrush Cantina in Calabasas, Calif. Distributors, reps, OEMs and customers enjoyed the networking event. In addition, Bobbi Scobie attended as the Southern California chapter director. This was her first ERA event in her new position.

SOUTHWEST CHAPTER

Southwest ERA will hold its next event on Nov. 3 over lunch at Cover 3 in Austin, Texas. The chapter will continue to hold breakfast meetings every six to eight weeks in Dallas for members and anyone who would like to meet with the chapter to learn more. If you would like to attend an upcoming breakfast meeting, contact Tobi Cornell, chapter secretary, at tcornell@kruvand.com.

SPIRIT OF ST. LOUIS

The Spirit of St. Louis Chapter will hold a meeting on Nov. 6. A holiday party date is going to be announced soon as well.

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> Arm yourself with the new tools and attitude for success

by Walter E. Tobin, ERA CEO
Source: The Representor Magazine – Fall 2017 Executive Commentary

As you prepare for the 2018 ERA Conference, I urge you to come with an open mind, listen to the presentations, go back home and put the new tools into action.


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As many of you know, the 2018 ERA Conference theme is “Tools of Our Trade — Constructing a Successful Future.” Conference Committee Chair Rick LaPiana is leading the way, along with our sub-committees, to come up with a full suite of topics to ensure attendees will leave the conference armed with specific TOOLS that will help them become more productive, improve sales, provide a stronger succession plan, help them hire millennials, etc. So, be sure to mark your calendars for Feb. 25-27, 2018, in Austin, Texas, for this CANNOT MISS EVENT!

Using NEW TOOLS can be both exciting and challenging. For many of us (or perhaps just me), change can be something that we want to publicly embrace while privately resisting. Change makes us do things differently and takes us out of our comfort zone. Yet, no one wants to appear to be a “fossil/dinosaur” who is not open to the new wave of technology, which helps us do things better, faster, smarter, and ultimately come out of the process as more productive members of the electronics industry.

The word “electronics” is the first word of ERA’s name. As such, we strive to keep up with technology developments. Recently, the staff of ERA National had to go through the process of moving its mail server to Google Suite, allowing us to connect, access shared calendars and unlimited storage, and ultimately manage our data securely and easily. This change was necessary to allow ERA National to be able to execute more reliably, faster and to become more productive as an organization.

Who would not want to sign up for this? Who would say: “No, thanks, we will remain as we always have been doing things — the old way!”

No one could/would walk away from these NEW TOOLS which help us become better.

So we dove into the process … a few small wins, and then, Murphy’s Law! Unexpected small issues/challenges that prompted some of us [well perhaps just me] to want to “stop the presses” and go back to the old system … the old ways of doing things … to go back to our (my) comfort zone! Give me back my Day-Timer planner where I had everything at my fingertips, all in my own handwriting! ARGH!

Thanks to the expertise and insistence of the ERA staff, along with help from a few Web and IT consultants, ERA National was able to cut through the Gordian Knot of change and emerge as an organization that can now use 21st century tools, communicate via Google Calendar, have everything connected and do things in a more high-tech manner.

This entire process was a clear example of how taking advantage of the “Tools of Our Trade” allowed us to be smarter, more productive and happier about using technology in a more pervasive manner. Even if the process was a bit scary for some of us (me), the end-result was well worth the angst.

As you prepare for the 2018 ERA Conference, I urge you to come with an open mind, listen to the presentations, go back home and put the new tools into action. If I can do it as a former baby boomer who now calls himself a perennial, it should be a piece of cake for the rest of you!

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> Trusted partners — looking beyond the metrics and data of performance

Fall 2017
by David Norris, Norris & Associates, Inc., ERA President
Source: The Representor Magazine

Though there are countless ways to measure our relationships, true, “trusted partnerships” exceed plan, so to speak, in a way that is not captured by numbers alone.


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“Trusted partner” is an often used phrase these days as all in our ecosystem strive to engage with those who will honor their relationships and serve them in a way that respects both parties and yields long-term, sustainable and mutual benefit.

Certainly there are metrics to help measure the success of our business relationships — performance to plan, size of funnel, wins ratio, velocity, year-over-year growth, percentage of focus product sales, etc., etc., etc. We live in a world of constant measurement, and the more data that can be generated, the more ways our performance can be sliced and diced.

Similarly, our business partners are subject to their own derivative of the numbers game. Those we serve measure our performance to plan or commitment as a way to quantify our performance.

Though there are countless ways to measure our relationships, true, “trusted partnerships” exceed plan, so to speak, in a way that is not captured by numbers alone.

Our association, ERA, now includes not only representatives and manufacturers, but our trusted distributor partners as well. We continue to grow the distribution membership as more distributors join our ranks to show support and respect for the representatives community.
Together with our principals and distribution partners, we work to grow our businesses together and meet the many challenges that face us all in today’s business dynamics.

On a recent trip to Old Head in County Cork, Ireland, I saw the ancient Stone of Accord. It sits by the first tee box at this magnificent golf course built atop the cliffs that spill out into the ocean in Southeast Ireland. Back in the day, before contracts, funnels, spreadsheets or even currency for that matter, agreements were consummated by a handshake executed through the hole in the center of the Stone of Accord by two parties standing on either side.

Contracts and measurements do serve to protect us all in our partnerships to be sure. If we were asked to sit down and make a list of our true “trusted partners,” however, my hunch is that we would look beyond most of the data and verbiage to a simpler, more visceral sense of who our real trusted partners are.

We are all lucky enough to have many in our business lives — those we would trust with a handshake through the Stone of Accord. Take some time to remind yourselves who they are and make sure, in the midst of all the world’s metrics, they know you value them as trusted partners!

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> ERA Welcomes Hughes-Peters as Its Latest Distributor Member

Sept. 27, 2017
Contact: Neda Simeonova / Communications Director / nsimeonova@era.org

The Electronics Representatives Association (ERA) announced that Hughes-Peters — a multi-regional distributor of interconnect, passive and electromechanical products — has joined ERA as its latest distributor member.

“Hughes-Peters is very excited to join ERA on a national level,” said Hughes-Peters Supplier Development Manager Jeff Sam. “As our company continues to grow organically and through acquisition, our rep community and the organization that closely supports them becomes even more important to our success. We anticipate deeper involvement, and contributing to the ERA in a positive, forward looking fashion. Thanks to Walter Tobin and the ever-helpful ERA National staff.”

Hughes-Peters Vice President of Sales Mike Smith added, “Hughes-Peters has been involved with ERA on a local level in a few locations for the past several years and that has been a very positive experience. We look forward to the benefits of full engagement between ERA and all Hughes-Peters locations, including our new locations in southeastern U.S. as a result of our recent acquisition of Hammond Electronics.”

ERA CEO Walter E. Tobin extended a warm welcome to Hughes-Peters: “As a premier distributor with a rich history and a proven commitment to delivering customer-driven services and support, I am delighted to welcome Hughes-Peters into ERA as our latest distributor member!”

About Hughes-Peters
Hughes-Peters is a multi-regional distributor of interconnect, passive and electromechanical products, providing inventory programs and value-added services to our partnered customers. Corporately located in Dayton, Ohio. Hughes Peters has branch locations across the Midwest, Southeast and Texas regions. To learn more about Hughes Peters, visit www.hughespeters.com.

About ERA
The 82-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.

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> Empowering Systems Acquires MACS Software

Sept. 25, 2017 – Source: Empowering Systems

Empowering Systems Announces Acquisition of MACS Software
Acquisition Broadens Sales Analytics Offering and Expands Customer Base

Empowering Systems, Inc. announced it has completed the acquisition of MACS Software of Naples, Fla. MACS has been developing software solutions exclusively for manufacturers’ representatives for over 45 years. Their products include dynaMACS and MACS+.

Empowering Systems was founded in 1994 to help manufacturers and manufacturers’

representatives automate their sales processes with technology solutions. Systems continues its focus on sales analytics and Customer Relationship Management (CRM) solutions. The company provides cloud-based business applications, planning and implementation services, and online training and technology support for manufacturers and representatives.

According to Empowering Systems Founder and Senior Partner, Scott Mayo, “For over 20 years, we’ve pursued growth primarily through organic channels. Today, we are excited that the acquisition of MACS brings us to the next step of our company’s evolution.”

Mayo added. “In addition to integrating their technologies and employees, we look forward to meeting and working with the hundreds of dynaMACS’ and MACS’ customers, many with over 25 years of loyalty. We are committed to meet and exceed the service these valued customers have come to expect over the years.”

Founder and CEO of MACS, Gil LaCroix said, “I conducted an extensive search to look for a company that would build on the solutions we’ve created for our clients. Empowering Systems exceeded our hopes to continue the tradition we have for delivering excellent service, deep expertise with manufacturers’ representatives, and an environment that our clients and employees want to be a part of.”

All current MACS Software employees will transition to Empowering Systems with the acquisition.

About Empowering Systems, Inc.
Empowering Systems, Inc. headquartered in Southborough, Mass., empowers manufacturers and representatives with cloud-based business applications that meet the needs of their customers’ unique business model.

Contact:
Carroll Boysen
Empowering Systems, Inc.
cboysen@empoweringsystems.com
T: 888-297-2750 X709

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> Thriving through mutual respect, collaboration and partnership

Summer, 2017
Source: Electronics Representatives Association – From the Top, David Norris. ERA President

What struck me most from my time with Phillip was the very strong sense that C&K views its reps as an extension of its team and, as C&K grows and evolves, it does so in partnership with its field sales force — manufacturers’ reps.


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Building on the theme of “Why Reps,” I had the opportunity to meet with Phillip Gerard, the vice president of sales and general manager at C&K Components Americas. Founded in 1928, C&K is one of the world’s most trusted brands for electromechanical switches. Throughout its history, C&K has used manufacturers’ representatives as its field sales partners. Phillip helped articulate the value proposition of reps and how C&K has benefited by engaging with reps as its go-to-market partners.

Simply stated, Phillip notes, the C&K rep firms have more “touches” with C&K’s customers in their territories because of C&K and its other, complimentary lines. The reps are influencing designs at stages other than where a decision for C&K product may be made. With this early involvement, the reps have insight to projects in some cases well in advance. The C&K reps have access and influence across the key marquee customers and emerging customers. The “pull through” this yields benefits all the reps’ principals and creates a more substantial, influential relationship with the customers in the market.

Enabling and support

C&K focuses on training and support to enable its field sales representatives although some, Phillip noted, know more about C&K products than many C&K employees due to their tenure of service. That long-term relationship serves not only C&K, but its customers and channel partners. The historic knowledge of C&K, its products and customers all serve to build the “trusted partnerships” for which C&K strives. The scope of the reps’ relationship with the distributors in the market is much more substantial than that of C&K alone. Complimentary training, prospecting and joint account planning with distributor partners are far more in depth than what could be with C&K alone. C&K enables the distributor sales managers at the rep firms with the tools they need to support these efforts.

Customer reach

Manufacturers’ reps have solid, well-entrenched sales teams in the market. While it is recognized that the coverage measure is on a full-time equivalency basis, it still stands to reason that the rep sales organization will simply touch more customers or potential customers than C&K could without them. This is where Phillip feels C&K has a responsibility to identify the markets which C&K wishes to penetrate and has a formal and disciplined approach to lead generation, market identification, opportunity tracking, transfer business compensation and the creation of tools/collateral to focus the rep team where both can win. This creates what Phillip calls a “purpose built” sales force versus a “spray and pray” approach.

Evolving together

What struck me most from my time with Phillip was the very strong sense that C&K views its reps as an extension of its team and, as C&K grows and evolves, it does so in partnership with its field sales force — manufacturers’ representatives. No surprise then that, based on this spirit of mutual respect and collaboration, C&K continues to outpace the market and its competitors as it thrives together WITH manufacturers’ representatives!

Hats off to the C&K representatives who, through their excellence, raise the bar for the entire rep community: AKI, Crowley Associates, Conley Associates, Control Sales, Ewing Foley, GMA, Hannah Lind, Interep, Ion Associates, Kruvand, Luscombe, Millennium Alliance, Spectrum Marketing & Spectrum Sales.

And thanks to Phillip Gerard and C&K for their longstanding partnership with manufacturers’ representatives!

Note: ERA member firms are highlighted in bold text.

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> ERA CEO Walter Tobin – EDS 2017 – Were you there?

Summer 2017
Source: Electronics Representatives Association, The Representor magazine

As we continue to dig out from emails and follow up action items, remember that it is NEVER too late to send a thank you note or follow up from your meeting. We’ve all heard the saying, ‘What gets measured gets done.’


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So … three weeks after EDS (at the time this column was written) and I find myself STILL trying to get caught up on my day-to-day meetings and emails. I am still following up on numerous action items from meetings I attended and discussions with old and new friends at EDS.

But isn’t this what EDS is all about? It’s about holding meetings and developing action items to remain on track, or get back on track, with your manufacturer, rep or distributor partner to ensure that you are aligned to the common goals and business plans. A week’s worth of meetings, dinners and golf tournaments SHOULD result in a treasure-trove of NEW and EXCITING plans. All these existing and NEW relationships will help our organizations grow in the months ahead.

However, for every meeting we attended or new person we met, there should be an appropriate amount of time spent FOLLOWING UP so the time INVESTED at EDS was not wasted.

Yet, some of us come back and get frustrated with all of the new work added to our already-full “IN Basket,” aka email inbox, and how these new partnerships and relationships “get in the way” of doing our jobs. We now look at the time we have to SPEND on following up rather than viewing it as time to be INVESTED.

I found EDS 2017 to be great. There were a lot of folks running between the elevators, the Roasted Bean, the STILL bar, and lunch and dinner meetings. All had the goal of checking in with existing partners or gearing up to meet new ones.

A few of you found yourselves having to go “off property” for meetings and navigating the famous “Las Vegas Block” that may show an off-property meeting to be “next door,” but in reality, it takes 30 minutes just to get there. These off-property meetings only add to already full schedules. If only ALL of the EDS attendees would stay at the Mirage! EDS gets all of us to attend, and we ALL benefit from attending. Yet, EDS does not benefit from “off-property” meetings, which actually hurt attendees’ ability to effectively navigate meetings and manage their schedules. ALL of us need to support EDS as good electronics industry citizens. We all benefit as one ecosystem.

So what did you get out of EDS? All in all, it was a GREAT show for ERA. We signed up many NEW members. We had more than 500 attendees at the ECIA/ERA breakfast. We had a great turnout at the SPARK session which drew more than 50 young and bright attendees from YOUR companies. They came to learn the ropes as they try to get ready to take over this industry. Let’s help prepare them as they are our future!

As we continue to dig out from emails and follow up action items, remember that it is NEVER too late to send a thank you note or follow up from your meeting. We’ve all heard the saying, “What gets measured gets done.” Hold yourself accountable to invest the time to follow up.

ll of the time that you have to SPEND after EDS was as a result of the time that you had to INVEST in attending EDS. Reap the fruits of your efforts! Do not let these valuable meeting action items or new connections wither and die because your competitor may be springing into action and reaping YOUR rewards.

Be sure to put EDS 2018 on your calendar! It promises to be even more hectic and wonderful than this year’s event, and your competitors already have it on their calendar.

See you at the ERA booth next year!

Good selling!

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> 2018 Conference Sub-Committees are Up and Running

August 9, 2017 – Source: Electronics Representatives Association
Contact: Tess Hill, ERA Conference Coordinator, at thill@era.org / 630-327-6498

The Electronics Representatives Association (ERA) 2018 Conference Committee has announced that four sub-committees have been appointed and have launched their activities in preparation for the association’s 49th Management and Marketing Conference, scheduled Feb. 25-27, 2018, at the AT&T Center in Austin, Texas. The conference theme is “Tools of Our Trade — Constructing a Successful Future.”

All four sub-committees are chaired by and include several members of the steering or “core” committee for 2018. In addition, each sub-committee includes additional volunteers who have offered their services to assist with various aspects of the next conference. In total, the conference planning involves 34 rep, manufacturer and distributor member volunteers plus staff members.

ERA CEO Walter Tobin says, “The collective volunteer effort that goes into our conferences is astounding to me. The participation of reps, manufacturers and distributors on all our committees is vital and invaluable in producing an event that benefits all three of our attendee and membership groups. We staff members always remember that our volunteers are extremely busy every single day. So we are grateful beyond words that they give so much of their time to ERA, and we tell them that every chance we get.”

All four sub-committees held their first meetings during the week of Aug. 7 and are now well underway. Each group includes 2018 Conference Committee Chair Rick LaPiana of the Cain Forlaw Company and Conference Coordinator Tess Hill.

The Breakouts Committee is co-chaired by John Hutson, CPMR, of the MacInnis Group, the 2018 Conference Committee vice chair, and Holly Myers, CPMR, of Wallace Electronic Sales, the 2017 Conference Committee chair. Committee members are: Jani Duffy of American Bright Optoelectronics Corp.; Brian Flynn of Sager Electronics; John Lanzillo, CPMR, of the Zonk Group; Chris Straube, CPMR, and Terri Straube, both of Straube Associates; Chuck Tanzola, CPMR, of the Fusion Sourcing Group; Bryan Teen of Tech Marketing; and Cindy Williams of Vicor Corp.

The General Sessions Committee is chaired by John O’Brien, CPMR, of Coakley, Boyd and Abbett, Inc., ERA’s senior vice president/education. The committee members are: Craig Anderson, CPMR, of Sumer, Inc.; Gene Anderson of Artesyn Embedded Technologies; Bob Evans, CPMR, of EK Micro, ERA’s senior vice president/industry; Cesare Giammarco, an ERA consultant in the area or rep-manufacturer relationships; Barbara Jorgensen of Electronics Purchasing Strategies (EPS); Todd McAtee of Mouser Electronics; Paul Nielsen, CPMR, of Brainard-Nielsen Marketing, ERA’s immediate past chairman of the board; and Walter Tobin, ERA CEO.

The Keynote Committee is chaired by Ken Bellero of Schaffner EMC. The committee members are: John Beaver of GSA Optimum; Dawn Lowery, CSP, of Sumer, Inc.; Mike Budde of Budde Marketing Services; Jim Clark of Kruvand Associates; Charles Cohon, CPMR, CAE, president of the Manufacturers’ Agents National Association (MANA); Bill Herold, CPMR, of Conquest Technical Sales; and Sheila Hoagland of Ecliptek.

The Sponsorships Committee is chaired by David Foster of Sensata Technologies. The committee members are: Chris Beeson of Digi-Key Electronics; Kathie Cahill, CPMR, of Net Sales Co., a three-time conference committee chair and ERA’s senior vice president/membership; Michael Calabria of Abracon Corp.; Ellen Coan, CPMR, of CC Electro; Kingsland Coombs, CPMR, CSP, of Control Sales; Lisa Dietrich of Conley & Associates; Neda Simeonova, ERA communications director; Stephanie Tierney, ERA chapter management and social media coordinator; and Bryan White, CPMR, of Catalyst Sales, Inc.

For further information on ERA’s 2018 conference, click here.

About ERA
The 82-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.

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> Arizona Chapter ERA Holds a Successful In-Plant Show at Medtronic

Aug. 9, 2017 – Source: Electronics Representatives Association – Contact: Neda Simeonova, nsimeonova@era.org

Kevin Davis, president of Techni-Source Inc. and manager of the Arizona ERA In-Plant Show, catching up with attendees.

The newly re-established Arizona Chapter of the Electronics Representatives Association (ERA) held its first In-Plant Show on July 20, 2017, at Medtronic in Tempe, Ariz.

Representatives had the opportunity to participate at a conference room tabletop exhibit, and interact one-on-one with more than 30 key Medtronic design engineers and personnel who attended the event.

“It was a great launch event for the chapter,” said Arizona ERA Chapter President Cameron English. “The input from the exhibitors was very positive and encouraging. I believe this event has given us credibility and momentum to continue to build this fledgling chapter to a great future potential.”

The Arizona ERA In-Plant Show was the first of many successful efforts planned by the newly launched chapter.

About ERA
The 82-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.

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> Southwestern ERA Hosts First Cyber Security Event

July 18, 2017
Source: Electronics Representatives Association – Contact: Stephanie Tierney / stierney@era.org

Members of the Southwestern Chapter of the Electronics Representatives Association (ERA) gathered on June 23, 2017, for its first cyber security networking lunch. The program was the first officially planned event of the newly established Texas chapter and it attracted more than 30 attendees.

The guest speaker was Jeff Shaffer, director at PricewaterhouseCoopers LLP. Shaffer joined PricewaterhouseCoopers in 2015, after 25 years with the U.S. Secret Service as a senior special agent and director of the top ranked Secret Service Digital Forensics Laboratory. Shaffer has worked on hundreds of forensic investigations related to cybercrime, IP theft and fraud, across numerous industries including energy, retail, banking, healthcare, telecommunications and federal/state governments.

“We had an excellent turn out for the first event of the Southwestern Chapter of ERA. The meeting was held in Dallas and the speaker led us through a comprehensive (and a bit terrifying) study on cybersecurity,” said Tobi Cornell, CPMR, VP distribution of Kruvand Associates, Inc. and the chapter’s secretary.

“Shaffer also discussed the potential ‘leak points’ for data in mobile devices, as well as the trend toward weak spots in IoT. Shaffer covered ways that can help protect us and our companies against these threats,” Cornell added.

The chapter is hosting its next event on Nov. 3, 2017, in Austin, Texas. Details on the location and speaker to be announced as the date approaches.

About ERA
The 82-year-old Electronics Representatives Association (ERA) is the international trade organization for professional field sales companies in the global electronics industries, manufacturers who go to market through representative firms and global distributors. It is the mission of ERA to support the professional field sales function through programs and activities that educate, inform and advocate for manufacturers’ representatives, the principals they represent and the distributors who are reps’ partners in local territories. ERA member representative firms (often called “reps”) provide field sales services on an exclusive basis to manufacturers of related (but non-competing) products in a defined territory. For more information about ERA, visit era.org.

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