> ERA Quick Connections – April 2024, Vol. 1
April 2024, Volume 1
MANUFACTURING DATA REPORTS
Manufacturing data reports from the Institute for Supply Management (ISM) are released at the beginning of every month and can be accessed at ISM. The latest report says economic activity in the manufacturing sector expanded in March after 16 consecutive months of contraction.
The electrical equipment, appliances and components sector, as well as the computer and electronic products sector, still reported contraction in March. Read the full report.
INDUSTRY NEWS
> The U.S. economy continues to add jobs at an fast rate: Non-farm payroll employment rose by 303,000 new jobs, recording the largest monthly gain in 10 months. Read more.
> Don’t make the mistake of creating a “culture of avoidance” in your small business workplace. Read more about tips on managing conflict and using it to your benefit.
> The Biden administration said Monday it plans to send up to $6.6 billion in federal grants to the Taiwan Semiconductor Manufacturing Company (TSMC) as the chipmaking giant is planning to invest $25 billion in a third TSFC fab plant in Arizona. Read more.
INDUSTRY TRENDS SURVEY

The April ERA Electronics Components Industry Trends survey is now in your inbox! Check your inbox and fill out the survey today.
Please note: ERA sends this survey monthly to one contact from each ERA member firm via email. Please be on the lookout for this survey in your email inbox. The email will come from no-reply@mail.client.edgewaterresearch.com. If you have questions about who the survey contact is for your organization, or would like to change this contact, please email Edgewater Research.
If you have been completing the survey monthly, many thanks! This survey is only made better by a robust and diverse universe of responding companies. Help make this survey a valuable resource for you and the rest of ERA membership by taking 5 minutes to complete this each month. The results are visible only to ERA members and provides valuable insight into what ERA members see on the horizon for the near and long term.
VIEW SURVEY RESULTS
ERA NEWS

> ERA’s Manufacturers’ Rep Toolkit has been updated and has a brand new look! The Manufacturer’s Rep Toolkit is a centralized hub of podcasts, conference presentations, webinars, videos and white papers. For industry veterans and newcomers alike, this invaluable resource can help answer questions such as: “Manufacturers’ rep v. direct sales?“ or “What is the ROI when using the rep model?”
This is a members-only tool. Check it out today in PDF or PPT format!
> Don’t forget to join us: ERA LIVE is back in session next Monday, April 15 at 4 PM EDT as presenter Sam Richter, CSP, CSAE, helps ERA debut SearchLink.ai 2.0 — with new feature ERA GPT! Richter will also give a review of SearchLink.ai as a whole and how best to customize it to your company’s needs. There will be time for attendee Q&A. Mark your calendars and read more information about SearchLink.ai.
> Where will you be in 6 weeks? We hope to see you at EDS! The discounted room rate at Resorts World ends on April 16! If you are already registered, please make sure you have ordered a badge for yourself – badges can be picked up in the registration area (second floor) and are required for entry to all EDS venues and events. If you are a rep or distributor and you used the online registration system – you are all set. If you are a manufacturer, service provider, authorized provider, press or affiliate, please check your company’s record to confirm that all attending staff are listed. Instructions for accessing your company record are in your confirmation email. Please remember that badges will not be mailed out this year and lost badges will incur a $50 reprint fee.
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The Electronics Representatives Association (ERA) White Pin Group announces that Zach DeVillers, CPMR, CSP, of Brainard-Nielsen Marketing is the 2023 recipient of the Jess Spoonts ERA White Pin Scholarship Award. DeVillers will receive a $1,000 grant that can be used to fund continuing education as a professional manufacturers’ representative.
The Electronics Representatives Association (ERA) is pleased to announce that Bryan White, CPMR, president, Catalyst Unity Solutions, is the 17th recipient of the Ray Hall Spirit of ERA Award.






> The buzz about the sold-out 
The 2024 EDS Leadership Summit , initially set for May 13-17 at the Mirage, Las Vegas, Nevada, is relocating to Resorts World Las Vegas on the Las Vegas Strip. The event will now take place Tuesday, May 21 through Friday, May 24 – one week later than originally planned.
> A peek back and a look ahead
EXECUTIVE COMMENTARY
Walter Tobin, ERA CEO
by Walter E. Tobin, ERA CEO
My remembrance of Chuck Tanzola is his leadership, friendship and passion to always do the right thing. I would be remiss in not mentioning him and letting you know how much I respected and admired him. He was a man of faith who is an example for all of us to follow. Rest in peace, Chuck. Please read John O’Brien’s article on page 14 for more thoughts on our late president.
Wow! So here we are: 2024 — whew! We got through 2023 relatively unscathed, with a few bruises along the way as a result of ERA helping its members deal with the industry’s toughest issues. Hand-to-hand combat, so to speak. ERA is always trying to help its members move ahead with confidence and unafraid of what lies ahead, to arm them with new tools and new ways of doing things. It is what we do, together!
A peek back
We left Austin in February 2023 after having our first-ever Conference sell-out! What a great testimony to the hard work of our 55 Conference committee volunteers who put on a great show. Our ERA national staff, led by Erin Collins, helped set the tone, “herd the cats,” and put the agenda together for both general sessions and our unique breakout session format. Of course, we thank you, our attendees and sponsors, who made it all possible.
ERA introduced its new ERA SearchLink. ai tool, which is a way for ERA members exclusively to use AI to help find new customers, new markets and new ways of selling. We have all heard a lot about AI during 2023—perhaps too much—but have come up with an amazing tool to empower our members to not just keep up but get ahead of their competition. To date, we have had over 100 ERA members subscribe to the ERA SearchLink.ai tool. Give it a look-see and prepare to be amazed!
ERA announced three ERA Mark Motsinger White Pin Internships! ERA and White Pin continue to assist our manufacturers’ rep members to find and hire summer interns that often lead to the intern joining the rep company upon graduation.
We also introduced the ERA Electronics Components Industry Trends Survey in partnership with Edgewater Research. This confidential survey allows ERA members to provide business conditions information in a secure and confidential manner that gets “marinated” into all of the participating companies and then summarized on our website. This information, a business barometer and market conditions bellwether, is another tool available only to ERA members.
We conducted our third annual ERA STEP training with our exclusive sponsor, the TTI Family of Specialists. We had almost 400 people attend this event, all conducted in a live, virtual format. The feedback on both the content and speaker quality was amazing. Look for announcements on 2024 STEP training scheduled for this fall.
A look ahead
As we look ahead, the global issues facing us can be both daunting and challenging. Wars in the Middle East and in Ukraine present all sorts of opportunities for pessimism and despair. However, ERA remains both optimistic and positive on the economic climate in 2024. When you look at the U.S. unemployment rate being at its lowest point in years, the U.S. dollar being strong and U.S. manufacturing being strong, this all leads us to be bullish on 2024. Is there a recession on the horizon? I am certainly not an economist and read the same tea leaves that you read, but my opinion is that we will NOT head into a recession in 2024. I hope I am right.
The Presidential election also looms—no matter what the result may be, elections always present an opportunity for change. But out of great change and chaos come great opportunity— let’s all keep our eye on the prize here: customer satisfaction.
ERA will co-host the EDS Summit in May and are hoping for another strong turnout. The theme this year is “Stronger Together” which sort of says it all. I hope to see you there! Your ERA membership includes great discounts to register and attend.
ERA will once again exhibit at electronica in November, a huge show and a tremendous opportunity for ERA members to solicit channel partners, reps and manufacturers in our global environment. Our “small but mighty” ERA booth is a beehive of activity, trust me! Come see and help ERA spread the word, and cultivate partnerships for 2024 and beyond.
What is my advice and hope for 2024? Pretty simple: work hard to attain and maintain the role of being a trusted source for your channel partners, manufacturer partners and rep partners, our “three legs of the stool.” All three legs need to be working hard to win the customer, versus just booking the order.
I know that booking orders is important, but who among us has not bowed to the pressure to book the order (perhaps when we may not have been 100 percent sure that we were going to be able to support it) and then have to give it back or fail to meet our promised delivery and pricing…resulting in losing the customer. We lose the customer’s trust, perhaps forever, all to book an order. Short-sighted, for sure.
If you always keep in mind winning and keeping the customer’s trust as your north star, you will end up winning your unfair share of orders. Make 2024 the year of the customer — let’s “energize our customers’ experience!” …I bet that would make a great ERA conference theme!
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